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Ice Crusher Heater Warranty/FAQ
WARRANTY
Ice Crusher Heater Warranty – utvheaters.com and utvpartsandaccessories.com
UTV Heaters.com warrants your UTV Heater System to be free from defects in material and craftsmanship under normal use and service by the original consumer purchaser (end user) for a period of Three (3) year from the date of purchase on all components except electrical components including but not limited to, motor, switch, wiring and resistor. Electrical components are warranted to be free from defects in material and craftsmanship under normal use and service by the original consumer purchaser for a period of One (1) year from the date of purchase. The warranty is null and void if the system has been damaged by accident, improper installation, unreasonable use, lack of proper maintenance, unauthorized repairs or modifications, or causes not arising from defects in materials and craftsmanship.
UTV Heaters.com obligations under this warranty are limited to repair of the product at UTV Heaters.com production facility, or the replacement of the product at UTV Heaters.com option and at UTV Heaters.com expense. Any expense involved in the removal, reinstallation, or transportation of the product is not covered by this warranty. Prior to return of any product to UTVpartsandaccessories.com, customer must fill out the online Return Authorization Number request form. Click Here and obtain a Return Authorization Number (RMA). This number must be marked on exterior of carton for easy identification. Warranty product received at UTV Heaters without a Return Authorization Number may be returned at expense of sender.
Postage must be prepaid, and the original dated proof-of-purchase must be included. UTV Heaters.com will not be liable for any damages sustained in transport due to improper packaging or handling. The acceptance by UTV Heaters.com of any product returned shall not be deemed as an admission that the product is defective or in any violation of any warranty.
*This warranty is UTV Heaters.com only express warranty of this product. We reserve the right to make changes to products and policy that are in the best interest of UTV Heaters.com. No implied warranty shall extend beyond One (1) or Three (3) year period from the date of the original consumer (end user) purchase. UTV Heaters.com will not be liable for any damages, for loss of use of this product, nor for any consequential damages, costs or expenses.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights not mentioned here that vary from state to state.
Online Return Authorization Number request form Click Here
After receiving a Return Authorization Number send defective product to:
Attn: Warranty
J&S Industries
23001 Industrial Blvd
Rogers MN, 55374
FREQUENTLY ASKED QUESTIONS
The heater fan works but my heater won't blow warm/hot air:
Refill and bleed cooling system as per manufacturer’s procedure. Start and run the vehicle at a fast idle and run up to normal operating temperature. Check for leaks. Check heater operation. Allow vehicle to cool and recheck cooling system level and coolant ratio, fill and/or alter coolant ratio as required.
If the heater fails to blow hot/warm air once the vehicle is up to operating temperature, there may be an air lock in the heater unit. Allow vehicle to cool, remove radiator cap, recheck cooling system level and coolant ratio, fill and/or alter coolant ratio as required. In the installation instructions it states “Please Note: Before connecting the hoses to the Y connectors, take a garden hose and run water through the heater hoses and heater assembly, make sure the shut off valve is fully open. This will help remove air from the system and stop air locks, this step must be carried out.”. If this step was not carried out it must be done at this stage. Start and run the vehicle at a fast idle and run up to normal operating temperature. If the heater still fails to blow hot/warm air, Temporarily block off the top/inlet radiator hose at the radiator with a appropriate tool/clamp. Start and run vehicle up to operating temperature. Feel the outlet/lower hose from heater until it feels hot. The heater now should be blowing hot/warm air. Remove clamp from radiator hose. The heater should continue to blow hot/warm air. This procedure may have to be repeated a few times to remove air from system. Allow vehicle to cool, and recheck cooling system level and coolant ratio, fill and/or alter coolant ratio as required. Restart the vehicle and run up to operating temperature, recheck heater operation. Please note: Heater output will be limited at idle, all testing should be done at a fast idle. You may call us with you questions at 802 294 3144 or fill the question form out below.